Regulating Electricity Quality of Service

Course Overview:

This course gives the fundamentals for regulating the quality of service from power utilities. It covers the technical aspects including power quality standards, reliability indicators, voltage regulation, as well as non-technical aspects (commercial) quality of service

Course Outcomes

At the end of the training, participants will:

  1. Understand the basic elements of service quality regulation
  2. Learn the fundamentals of power quality
  3. Understand how the voltage quality is regulated
  4. Understand the technical and non-technical aspects of quality of service
  5. Calculate and use of standardized power reliability indices
  6. Understand the regulatory tools used to monitor and enforce compliance with power supply quality


    1. Introduction to electricity quality of service regulation
    2. Power quality standards
    3. Measuring and monitoring electricity quality
    4. Regulation of commercial quality of service

Course Starts

February 5, 2024

Course Ends

February 9, 2024

Course Duration

5 Days


1000 USD

Registration Deadline

January 19, 2024

Target Participants

Staff of Energy Ministries, respective NRIs and power utilities

AcademyLearning Approach & Outcome

Live Classes

This Course offers different interaction  and training levels depending on previous Knowledge, experience and time spent on the course.

Knowledge Hub

We offer a centralized aggregated data hub in the fields of Energy particularly in fields of electricity, gas and Petroleum, which are accessible to all participants.

Current & Customised Courses

This course is customised to the needs of the African Energy landscape and offers practical field applications for leaders and workers in the Energy sector.


We offer Certificates of achievement and keep records after our courses are completed which are fully verifiable online.